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Refund/Warranty Policy

Return Policy

NMSVE is made with pride and care by our small team here at this.is.NOISE inc; however, if you aren't fully satisfied with your order for whatever reason we do offer a 30 day return policy. The 30 day window begins on day of delivery, with the return shipping and customs paid at the buyers expense.

To ensure you get a full refund on your unit, everything must be included in the package when shipped. After receiving and inspecting your return we will issue a refund via your purchasing method. 

1-Year Limited Manufacturers Warranty

Further, we do offer a 1-Year Limited Manufacturers Warranty on all units subject to fault due to the manufacturing process. 

Warranty coverage does not include:

• Accidental user damage
• Damage due to a fall
• Misuse of device
• Damage due to use of non-provided power adapter
• Normal wear & tear

If your unit fits within this warranty please reach out to us at info[at]thisisnoiseinc[dot]com and we will repair or replace your unit based on the situation at hand. 

Disclaimers

Electrostatic damage: Exposed pins within this product are subject to electrostatic damage in some circumstances. Only use this product when you are away from equipment that could cause electrostatic damage.

Limit of Liability: No claims, representations or warranties, whether express or implied, are made by both our companies as to the safety, reliability, durability and performance of any of our companies' products. Furthermore, our company accepts no liability whatsoever for the safety, reliability, durability and performance of any of our companies' products.

Warnings

Battery Safety Notice: This product contains a 1 cell lithium ion battery. ONLY charge this battery with the included 5V 1A charging adapter (or equivalent if located internationally). this.is.NOISE inc is not responsible/liable for any damages due to improper use that could cause injury or death.

Small Parts Dangerous if Swallowed: This product contains small parts that if swallowed could cause injury or death in some circumstances. Please use caution if in range from young children/toddlers. If any part of this product is swallowed please consult your nearest Hospital. Swallowing any pieces in relation to this product could cause injury or death.

Disposal Info

In accordance to the WEEE Directive and other applicable local regulations, Disposal of this product is detailed below.

There are multiple options to dispose this product and help fight against the growing issue of e-waste on our planet. Please consider these options to recycle this product in the most efficient way available to you:

1. You can send this product back to this.is.NOISE inc where we can dispose of it for you. Shipping and Customs charges will be incurred by the sender. For more information on this method please visit our website: https://thisisnoiseinc.com

2. Local electronics recycler. If option #1 does not suit your needs please consider contacting the nearest electronics recycler. You can contact us for a list of electronics recyclers near your location. Contact information can be found on our website: https://thisisnoiseinc.com 

Technical Liabilities

For EU/UK customers: 

this.is.NOISE inc provides the enclosed product under the following conditions:

This evaluation board/kit is intended for use for ENGINEERING DEVELOPMENT, DEMONSTRATION, OR EVALUATION PURPOSES ONLY and is not considered by this.is.NOISE inc to be a finished end-product fit for general consumer use. Persons handling the product(s) must observe good engineering/operational practice standards. As such, the goods being provided are not intended to be complete in terms of required design, marketing, and/or manufacturing-related protective considerations. This evaluation board/kit has not been tested to fall within the scope of the European Union directives regarding electromagnetic compatibility, and CE, and therefore may not meet the technical requirements of these directives or other related directives.

Contact Info

If you have any questions or concerns with this product you can contact this.is.NOISE inc through the method listed below:

Email: info[at]thisisnoiseinc[dot]com