I can't connect!!!

The process to connect NMSVE varies depending on the platform you're using.

Please see specific instructions in the How to Connect section.

Some things to note:

• For mobile devices (iOS/iPadOS/Android) do not connect in the devices settings. Connect within the app you're using, or use a connection app.
• Ensure you've selected NMSVE as the input within the app you're using.
• Some apps (i.e. Koala Sampler) require you to "MIDI map" the buttons/knob for use. You can find this option in the apps settings.

It won't charge!!!

The battery module in NMSVE uses a very specific charging configuration.

Not all USB C cables work to charge the device.

Please ensure you are using the USB C cable that came with the device, or a similar variant.

It won't connect via USB!!!

NMSVE does not have USB MIDI. It needs to be connected via bluetooth MIDI.

It won't connect on Windows 10/11!!!

Windows is a tricky platform to connect bluetooth MIDI. It is by far the least supported platform for the protocol.

Please ensure you go through the instructions carefully in the HOW TO CONNECT section.

We're hoping Microsoft can address this soon to make the process easier.

If you can't get it working we recommend you consider picking up an adapter like this one. It makes the connection process a million times easier!