Troubleshooting

I can't connect!!!

The process to connect NM2 varies depending on the platform you're using.

Please see specific instructions in the HOW TO CONNECT section.

Some things to note:

  • For Bluetooth MIDI on mobile devices (iOS/iPadOS/Android) do not connect NM2 in the devices Bluetooth settings. Connect within the app you're using, or use a connection app.
  • Ensure you've selected NM2 as the input within the app you're using.
  • Some apps (i.e. Koala Sampler) require you to "MIDI map" the buttons/knob for use. You can find this option in the apps settings.

Bluetooth MIDI isn't working on Windows 10/11!!!

Windows is a tricky platform to connect bluetooth MIDI. It is by far the least supported platform for the protocol.

Please ensure you go through the instructions carefully in the HOW TO CONNECT section.

We're hoping Microsoft can address this soon to make the process easier.

If you can't get it working we recommend you connect via USB MIDI, or pick up a Bluetooth MIDI adapter like this one. It makes the connection process a million times easier!